Shift Lead: Elevate Store Ops & Customer Experience

Walgreens; Jennings (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Jennings, MO is seeking staff to operate the store in the absence of management, execute cash handling and stock readiness for the business day, and assist with deliveries through backdoor access. You will engage customers, resolve issues, and model service excellence across departments.

The role emphasizes maintaining inventory accuracy, assisting with pricing and displays, and supporting the pharmacy/retail workflow while ensuring compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash systems start-ups.
• Completes product returns, refunds, cash drops, and cash handling at registers.
• Delivers a distinctive and delightful customer experience.
• Greet customers, assist with products and services, and resolve issues to ensure satisfaction.
• Assist with inventory accuracy and basic pricing/signage tasks as needed.

Skills

Leadership

Customer service

Communication

Job description

Walgreens in Jennings, MO is seeking staff to operate the store in the absence of management, execute cash handling and stock readiness for the business day, and assist with deliveries through backdoor access. You will engage customers, resolve issues, and model service excellence across departments.

The role emphasizes maintaining inventory accuracy, assisting with pricing and displays, and supporting the pharmacy/retail workflow while ensuring compliance with policies.