Shift Lead: Store Operations & Customer Experience

Walgreens; Parkville (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Parkville, MO seeks a store operations leader to open and close the store in the absence of management, handle cash and inventory tasks, and ensure readiness for business day deliveries through back door access.

You will greet customers, answer questions, manage returns and pricing, and coach teammates on service standards to deliver a distinctive Walgreens experience while maintaining compliance and storefront presentation.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy licence as required by state.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Assist with pricing, inventory accuracy, and store maintenance as needed.

Skills

Leadership experience

Education

PTCB certification or pharmacy licence

Job description

Walgreens in Parkville, MO seeks a store operations leader to open and close the store in the absence of management, handle cash and inventory tasks, and ensure readiness for business day deliveries through back door access.

You will greet customers, answer questions, manage returns and pricing, and coach teammates on service standards to deliver a distinctive Walgreens experience while maintaining compliance and storefront presentation.