Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Grandview (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Grandview, Missouri, seeks a dependable team member to open and close the store when management is absent, complete system start-ups, and ensure the floor and stock room are ready for the day. This role may involve opening the back door for deliveries and handling cash during the shift.

You will process returns, refunds, and cash drops, verify prices, stock shelves, and strive to deliver a distinctive customer experience by modeling Walgreens service traits to all customers.

Qualifications

• One year of leadership or key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handles required systems startup and cash handling.
• Prepares floor and stock room for the business day and opens back door for deliveries.
• Manages returns, refunds, cash drops, and price verifications as needed.
• Delivers a distinctive and delightful customer experience and models service best practices.
• Maintains store standards, pricing, and signage in compliance with policies.

Skills

Leadership

English fluency

Education

Pharmacy license

Job description

Walgreens in Grandview, Missouri, seeks a dependable team member to open and close the store when management is absent, complete system start-ups, and ensure the floor and stock room are ready for the day. This role may involve opening the back door for deliveries and handling cash during the shift.

You will process returns, refunds, and cash drops, verify prices, stock shelves, and strive to deliver a distinctive customer experience by modeling Walgreens service traits to all customers.