Shift Lead: Elevate Store Experience & Ops

Walgreens; Alpharetta (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Alpharetta, GA is seeking a dedicated store associate with leadership experience to open/close the store in the absence of management and ensure all systems, cash handling, and stock readiness for the business day.

The role emphasizes delivering a distinctive customer experience, handling returns, refunds, pricing, and basic bookkeeping while maintaining store standards and compliance. English fluency required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Handles returns, order voids, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Maintains store inventory and assists with pricing, displays, and backroom organization.
• Supports with vendor deliveries and backdoor access as needed.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in Alpharetta, GA is seeking a dedicated store associate with leadership experience to open/close the store in the absence of management and ensure all systems, cash handling, and stock readiness for the business day.

The role emphasizes delivering a distinctive customer experience, handling returns, refunds, pricing, and basic bookkeeping while maintaining store standards and compliance. English fluency required.