Shift Lead — Elevate Guest Experience & Growth

Peet's Coffee; Oakland (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision

Paid vacation after 4 months

Free coffee/tea & baked goods

Employee discount

401k with match

Employee Assistance program

Flexible part-time schedule

Job summary

Peet’s Coffee in Oakland is hiring a Shift Lead to energize our coffee bar team. You’ll lead shifts, ensure smooth operations, and deliver friendly service while upholding quality and cleanliness.

We offer competitive pay, benefits including medical, dental, vision, paid vacation after 4 months, 401k with matching, free beverages, employee discount, and EAP. Flexible part-time schedules; wage range $22.50–$23.00 per hour plus $3–$6 in tips.

Qualifications

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift Leads are required to maintain a schedule availability of a minimum of three days a week or more that must also meet business needs (business needs can include early mornings, evenings, weekends, nights and/or holidays).
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet’s Employment of Minors policies and work with, among and/or direct the work of minors
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift. (See Physical Requirements)

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

POS/Cash handling

Scheduling availability

Legal work eligibility

Minors policy compliance

Age 18+

Physical task ability

POS system

Tools

POS system

Job description

Peet’s Coffee in Oakland is hiring a Shift Lead to energize our coffee bar team. You’ll lead shifts, ensure smooth operations, and deliver friendly service while upholding quality and cleanliness.

We offer competitive pay, benefits including medical, dental, vision, paid vacation after 4 months, 401k with matching, free beverages, employee discount, and EAP. Flexible part-time schedules; wage range $22.50–$23.00 per hour plus $3–$6 in tips.