Shift Lead - Café Leadership with Flexible Hours

10 Peet's Coffee Inc.; Town of Montana (WI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision benefit

Paid vacation after 4 months

Free coffee/tea and employee discount

401k with generous matching

Employee Assistance program

Flexible part-time schedule

Job summary

Peet’s Coffee is hiring a Shift Lead to help run daily operations in a fast-paced coffee bar. You will lead shifts, deploy tasks, maintain service quality, and ensure a clean, welcoming environment while delivering outstanding customer experiences.

Minimum qualifications include 1 year leading a team and 1 year of POS/cash handling. The role offers competitive wages ($22.50–$23.00/hr) with potential tips, a flexible part-time schedule, and benefits such as health coverage and a 401(k) match.

Qualifications

• 1 year experience in a leadership role or directing others.
• 1 year experience with POS/cash handling responsibilities.
• Shift Leads are required to maintain a schedule availability of a minimum of three days a week or more that must also meet business needs (early mornings, evenings, weekends, nights and/or holidays).
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet's Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift. (See Physical Requirements)

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

Customer service oriented

Reliability & accountability

Flexibility in scheduling

Tools

POS/Cash handling

Job description

Peet’s Coffee is hiring a Shift Lead to help run daily operations in a fast-paced coffee bar. You will lead shifts, deploy tasks, maintain service quality, and ensure a clean, welcoming environment while delivering outstanding customer experiences.

Minimum qualifications include 1 year leading a team and 1 year of POS/cash handling. The role offers competitive wages ($22.50–$23.00/hr) with potential tips, a flexible part-time schedule, and benefits such as health coverage and a 401(k) match.