Shift Lead: Elevate Customer Experience & Bar Operations

Peet's Coffee; Monterey (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Medical, dental & vision

Paid vacation

Free coffee & snacks

401k with match

Employee assistance program

Flexible schedule

Tips

Job summary

Peet’s Coffee is hiring a part-time Shift Lead in Monterey, CA to oversee daily operations and guest experiences. You will lead shifts, handle POS transactions, and ensure smooth service while maintaining a welcoming store environment.

The role requires 1 year of leadership and POS experience, availability for at least three days a week (including mornings/evenings/weekends), and legal work eligibility. Benefits include medical, vacation, and 401k with matching; tips are a component of pay.

Qualifications

• 1 year experience in leadership role or directing the work of others.
• 1 year experience with POS/cash handling responsibilities.
• Availability to work a minimum of three days per week, including early mornings, evenings, weekends, or holidays.
• Must be legally eligible to work in the country where the job is located.
• Must be 18 years of age or older and able to comply with Peet's minor policies.
• Able to perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Lead shifts

POS/cash handling

Scheduling availability

Communication

Job description

Peet’s Coffee is hiring a part-time Shift Lead in Monterey, CA to oversee daily operations and guest experiences. You will lead shifts, handle POS transactions, and ensure smooth service while maintaining a welcoming store environment.

The role requires 1 year of leadership and POS experience, availability for at least three days a week (including mornings/evenings/weekends), and legal work eligibility. Benefits include medical, vacation, and 401k with matching; tips are a component of pay.