Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; South Sioux City (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Nebraska seeks a dedicated team member to operate the front end and support store operations when management is unavailable. You will open the back door for deliveries, handle cash, process refunds and price adjustments, and help maintain inventory and displays.

The role emphasizes delivering a friendly, efficient customer experience and supporting store teams to ensure smooth daily operations while adhering to policies and local regulations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness.
• Perform cash handling, returns, refunds, and price verifications.
• Deliver a distinctive customer experience and assist with displays and pricing.
• Assist with backroom operations, inventory counts, and basic maintenance.
• Support pharmacy-related windows and comply with local regulations.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Nebraska seeks a dedicated team member to operate the front end and support store operations when management is unavailable. You will open the back door for deliveries, handle cash, process refunds and price adjustments, and help maintain inventory and displays.

The role emphasizes delivering a friendly, efficient customer experience and supporting store teams to ensure smooth daily operations while adhering to policies and local regulations.