Shift Lead: Customer Experience & Store Operations

Walgreens; Kearney (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Kearney, NE is seeking a responsible team member to open and close the store in the absence of management, handle cash, and ensure the floor and stock room readiness for the business day.

You will complete returns and refunds, manage cash drops, and provide change while delivering a distinctive customer experience. Prior leadership or retail key holder experience and fluent English are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Commitment to excellent customer service.

Responsibilities

• Open and close the store in the absence of management, including start-ups and required cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Hold store keys to open and close without management as necessary and coach other team members.
• Register all related sales on the assigned cash register and assist with pricing and signage as needed.

Skills

Leadership experience

Retail key holder

Customer service

Cash handling

Job description

Walgreens in Kearney, NE is seeking a responsible team member to open and close the store in the absence of management, handle cash, and ensure the floor and stock room readiness for the business day.

You will complete returns and refunds, manage cash drops, and provide change while delivering a distinctive customer experience. Prior leadership or retail key holder experience and fluent English are required.