Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; McMinnville (TN); On-site; USD 17,000 - 28,000; Full time

Job summary

Walgreens in McMinnville, TN is seeking a Store Lead to help open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room are ready for business. The role includes processing returns and refunds, updating pricing, maintaining inventory accuracy, and delivering exceptional customer service.

You will also support the pharmacy out window as needed and uphold Walgreens service standards across the team, ensuring compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest and conviction records may be considered for employment.

Responsibilities

• Open and close the store in the absence of management with required cash handling.
• Complete product returns, refunds, cash drops, and cash register postings.
• Model and deliver a distinctive and delightful customer experience.
• Assist with pricing, displays, inventory accuracy, and daily operations.
• Provide support at Pharmacy out window when requested.

Skills

Leadership experience

Job description

Walgreens in McMinnville, TN is seeking a Store Lead to help open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room are ready for business. The role includes processing returns and refunds, updating pricing, maintaining inventory accuracy, and delivering exceptional customer service.

You will also support the pharmacy out window as needed and uphold Walgreens service standards across the team, ensuring compliance with policies.