Shift Lead - Customer Experience & Store Ops

Walgreens; Manchester (TN); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Manchester, TN is hiring for a Customer Experience & Operations role. You will greet customers, assist with products, resolve issues, and help maintain store operations including inventory, pricing, and displays.

The position emphasizes service excellence and teamwork to deliver a distinctive Walgreens experience. The role includes opening/closing duties, cashier responsibilities, basic bookkeeping, and ensuring compliance with state laws on regulated products.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store and manage keys when needed.
• Assist with vendor ordering and backroom operations.
• Register sales and handle pricing, scanning errors, and voids.
• Maintain inventory accuracy across departments and stockroom.
• Support displays, pricing, and signage to reflect promotions.
• Assist with cashier duties and basic bookkeeping tasks.
• Ensure compliance with state laws on regulated products.
• Bag checks and maintain store cleanliness and appearance.

Skills

Leadership experience

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Manchester, TN is hiring for a Customer Experience & Operations role. You will greet customers, assist with products, resolve issues, and help maintain store operations including inventory, pricing, and displays.

The position emphasizes service excellence and teamwork to deliver a distinctive Walgreens experience. The role includes opening/closing duties, cashier responsibilities, basic bookkeeping, and ensuring compliance with state laws on regulated products.