Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Idaho Falls (ID); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Idaho Falls is seeking a team member to support store operations and provide exceptional customer service. You will open and close the store in the absence of management, handle cash, returns and refunds, and assist customers with questions and purchases.

The role emphasizes accurate cash handling, inventory control, pricing updates, and maintaining a clean, organized store. Flexibility for shifts and a customer-first approach are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash, returns, refunds and daily reconciliations.
• Provides excellent customer service and helps customers with products and services to ensure a positive experience.
• Maintains store conditions, inventory accuracy, pricing and displays, and supports back office tasks and policy compliance.

Skills

Leadership

Customer service

Cash handling

Retail experience

Communication

Job description

Walgreens in Idaho Falls is seeking a team member to support store operations and provide exceptional customer service. You will open and close the store in the absence of management, handle cash, returns and refunds, and assist customers with questions and purchases.

The role emphasizes accurate cash handling, inventory control, pricing updates, and maintaining a clean, organized store. Flexibility for shifts and a customer-first approach are required.