Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Deer Park (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dedicated team member in Deer Park, Ohio to support store operations and customer service. The role involves opening and closing the store when management is unavailable, handling cash and refunds, and ensuring the floor and stock room are ready for the business day.

You will model exceptional service, assist with inventory, pricing, displays, and back-door vendor deliveries while maintaining store policies and compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management.
• Handles cash, returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Coaches team members in vendor ordering, pricing, and displays.
• Maintains accurate inventory counts and on-hand quantities.

Skills

Leadership

Retail experience

Customer service

English proficiency

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a dedicated team member in Deer Park, Ohio to support store operations and customer service. The role involves opening and closing the store when management is unavailable, handling cash and refunds, and ensuring the floor and stock room are ready for the business day.

You will model exceptional service, assist with inventory, pricing, displays, and back-door vendor deliveries while maintaining store policies and compliance.