Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Decatur (AL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking an associate in Decatur, AL to support store operations and customer experience. You will help open/close the store in the absence of management, handle cash, assist with returns and refunds, and ensure pricing and displays are accurate. You will also engage customers, assist with product questions, and maintain stock and shelves.

The role emphasizes reliable cash handling, teamwork, and maintaining a welcoming, efficient store environment for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Arrests and convictions are considered as part of the hiring process.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and start-ups.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Engages customers and patients, greets them, and helps with product and service questions.

Skills

Leadership

Cash handling

Customer service

English proficiency

Tools

POS system

Job description

Walgreens is seeking an associate in Decatur, AL to support store operations and customer experience. You will help open/close the store in the absence of management, handle cash, assist with returns and refunds, and ensure pricing and displays are accurate. You will also engage customers, assist with product questions, and maintain stock and shelves.

The role emphasizes reliable cash handling, teamwork, and maintaining a welcoming, efficient store environment for customers and patients.