Shift Lead: Customer Experience & Store Operations

Walgreens; Muscle Shoals (AL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Muscle Shoals, AL is seeking a capable team member to help run store operations in the absence of management, including opening procedures and cash handling. You will engage customers and ensure a welcoming shopping experience.

Responsibilities include assisting with inventory, pricing, and merchandising, supporting backroom and vendor deliveries, and upholding store standards and regulatory compliance. The role emphasizes teamwork and strong communication.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to perform cash handling and basic store operations.

Responsibilities

• Opens and closes the store in the absence of management.
• Completes returns, refunds, cash drops, and price verifications.
• Models and delivers a distinctive and delightful customer experience.
• Maintains inventory counts and assists with merchandising.
• Ensures pricing signage and regulatory compliance across departments.

Skills

Leadership

Cash handling

Customer service

Team collaboration

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Muscle Shoals, AL is seeking a capable team member to help run store operations in the absence of management, including opening procedures and cash handling. You will engage customers and ensure a welcoming shopping experience.

Responsibilities include assisting with inventory, pricing, and merchandising, supporting backroom and vendor deliveries, and upholding store standards and regulatory compliance. The role emphasizes teamwork and strong communication.