Shift Lead: Elevate Customer Experience & Store Ops

Walgreens Co.; Chilton (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store operations professional in Wisconsin to open/close the store when management is unavailable and manage day-to-day cash handling with the registers.

The role focuses on delivering a distinctive customer experience while overseeing inventory, pricing, and display standards. The position requires leadership experience, English proficiency, and PTCB certification or state pharmacy license as applicable.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, and cash drops to the safe.
• Engage customers and patients to deliver a positive experience.
• Maintain store and stockroom readiness and assist with vendor deliveries as needed.
• Register all sales accurately and monitor pricing and signage.

Skills

Leadership experience

Retail key holder

Customer service

Cash handling

Education

PTCB certification

Tools

Store systems

Cash registers

Job description

Walgreens Co. is seeking a store operations professional in Wisconsin to open/close the store when management is unavailable and manage day-to-day cash handling with the registers.

The role focuses on delivering a distinctive customer experience while overseeing inventory, pricing, and display standards. The position requires leadership experience, English proficiency, and PTCB certification or state pharmacy license as applicable.