Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Branford (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Branford, CT is seeking an individual to open and close the store when management is not present, oversee cash handling, and ensure the floor and stock room are ready for business. The role includes assisting with vendor deliveries and maintaining pricing and displays.

The position emphasizes delivering a distinctive customer experience, engaging customers, resolving issues, and supporting store operations with teamwork and accountability.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, including cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Engage customers and patients, greeting them and offering assistance with products and services to ensure a positive experience.
• Maintain store inventory and pricing, assist with displays and merchandising, and support backroom operations.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Branford, CT is seeking an individual to open and close the store when management is not present, oversee cash handling, and ensure the floor and stock room are ready for business. The role includes assisting with vendor deliveries and maintaining pricing and displays.

The position emphasizes delivering a distinctive customer experience, engaging customers, resolving issues, and supporting store operations with teamwork and accountability.