Shift Lead: Elevate Customer Experience & Store Operations

Walgreens; Brenham (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Brenham, TX seeks staff to open and close the store in the absence of store management, handle cash and pricing tasks, and deliver a top-tier customer experience. You will greet customers, assist with products and services, and help ensure smooth operations across sales, inventory, and backroom processes.

This role emphasizes strong customer service, accuracy in cash handling, and collaboration with team members to maintain store standards and regulatory compliance.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• 2) One year of leadership, supervisory, or retail key holder experience.
• 3) Prior experience in a retail environment is preferred.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and questions to ensure a positive experience.
• Responsible for holding store keys to open and close without management as necessary.
• Registers all sales and monitors scanning errors, price verifications, and pricing changes.

Skills

English fluency

Customer service

Cash handling

Education

1 year of leadership/retail key holder experience

Job description

Walgreens in Brenham, TX seeks staff to open and close the store in the absence of store management, handle cash and pricing tasks, and deliver a top-tier customer experience. You will greet customers, assist with products and services, and help ensure smooth operations across sales, inventory, and backroom processes.

This role emphasizes strong customer service, accuracy in cash handling, and collaboration with team members to maintain store standards and regulatory compliance.