Lead

Hunter Super Techs - TurnPoint; Hyattsville (MD); On-site; USD 17,388 - 24,765; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Job summary

Sizzling Platter LLC in Hyattsville, MD is seeking a Shift Lead to supervise team members and support daily restaurant operations. You will guide crew members during shifts, provide real-time feedback, and ensure customer satisfaction with Wingstop standards.

The role demands strong communication, leadership, and problem-solving skills in a fast-paced kitchen environment. Flexible availability, including evenings, weekends, and holidays, is required.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.

Skills

Leadership

Communication

Problem-Solving

Team supervision

Job description

Job Posting: Wingstop Shift Lead – Leading Flavor & Team SuccessPosition: Shift LeadCompany: Sizzling Platter LLCLocation: Hyattsville , MDJob Type: Full-Time / Part-TimeAbout UsWingstop is more than a restaurant — it is a full-on flavor experience.Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service.At Wingstop, every role matters. As a Shift Lead, you will play a critical role in guiding the team, supporting operations, and ensuring every guest leaves satisfied.Position SummaryThe Shift Lead supports daily restaurant operations by supervising team members, ensuring operational standards are met, and delivering an exceptional guest experience. This role serves as a leader on duty and works closely with management to maintain performance, quality, and service standards.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.As a Shift Lead, you will:Lead and support Crew Members during shifts to ensure smooth operationsProvide coaching, direction, and real-time feedback to team membersDeliver excellent guest service and resolve guest concerns professionallyEnsure food quality, accuracy, and presentation meet Wingstop standardsMonitor and enforce food safety, sanitation, and cleanliness requirementsAssist with opening and closing procedures, including cash handling and shift reportingDelegate tasks effectively to maintain efficiency during peak business periodsSupport training and onboarding of new team membersMaintain a safe and organized work environmentStep into Crew Member responsibilities as neededPreferred QualificationsPrevious restaurant or leadership experience preferredStrong communication, leadership, and problem-solving skillsAbility to work in a fast-paced environment and manage multiple prioritiesDependable, accountable, and team-orientedFlexible availability, including evenings, weekends, and holidaysCompensationPay Range: $15.30 per hour – $15.30 per hourActual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs.This position is eligible for applicable minimum wage laws, and compensation will comply with all federal, state, and local wage requirements.BenefitsEligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:Medical, Dental, and Vision Insurance401(k) Retirement PlanPaid time off (where applicable under state/local law)Professional Development ProgramPhysical RequirementsThis position requires the ability to perform the following, with or without reasonable accommodation:Stand and walk for extended periodsLift and carry up to 50 poundsBend, reach, stoop, and kneel frequentlyPerform repetitive motions (including hand and wrist movements)Work in a fast-paced, high-temperature kitchen environmentWork EnvironmentThis role operates in a restaurant environment with exposure to heat, noise, and kitchen equipment. Team members are expected to follow all safety procedures and use appropriate protective equipment.Equal Employment OpportunitySizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.Additional InformationThis job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.Employment is at-will where permitted by law.