Shift Lead - Craft Coffee & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition coverage

Job summary

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise staff, uphold quality beverage and food standards, and manage daily operations with a focus on customer experience.

The role requires reliable attendance, flexible hours including early mornings, evenings, weekends, and holidays, and a proven ability to coach others in fast-paced retail settings. Benefits are provided to partners.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Experience delegating tasks to other employees and coordinating the tasks of two or more employees.

Responsibilities

• Direct and coach team to ensure quality beverages and food products.
• Maintain store operating policies and standards, including cash handling and safety.
• Provide excellent customer service and build relationships within the community.

Skills

Customer service

Team leadership

Food & beverage preparation

Cash handling

Safety and security

Attendance punctuality

Communication

Interpersonal skills

Job description

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise staff, uphold quality beverage and food standards, and manage daily operations with a focus on customer experience.

The role requires reliable attendance, flexible hours including early mornings, evenings, weekends, and holidays, and a proven ability to coach others in fast-paced retail settings. Benefits are provided to partners.