Shift Leader: Coffee Craft & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company in New York, NY is seeking a dedicated shift supervisor to lead daily operations, mentor team members, and uphold our standard of guest experience. You will oversee beverage and food preparation, ensure quality, and drive a welcoming environment for our community.

The role requires strong communication, reliability, and the ability to manage a team across a busy store, with flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• 6+ months of customer-facing experience
• Ability to delegate tasks to 2+ employees
• Able to follow recipes, adjust ingredients and temperatures as needed
• Strong communication and interpersonal skills
• Knowledge of retail environment and safety policies

Responsibilities

• Direct the work of others to ensure smooth shifts
• Provide quality beverages and food per standard recipes
• Maintain attendance, punctuality, and flexible scheduling
• Coach and mentor partners for growth and performance
• Ensure store policies, safety, cash handling and security are followed

Skills

Lead a team

Customer service

Cash handling

Store safety

Team coordination

Punctuality

Job description

Starbucks Coffee Company in New York, NY is seeking a dedicated shift supervisor to lead daily operations, mentor team members, and uphold our standard of guest experience. You will oversee beverage and food preparation, ensure quality, and drive a welcoming environment for our community.

The role requires strong communication, reliability, and the ability to manage a team across a busy store, with flexible hours including mornings, evenings, weekends, and holidays.