Shift Lead - Barista Leader & Quality Coach

Pho Prime, LLC; New York (NY); On-site; USD 19,320 - 27,517; Part time

Job summary

Pho Prime, LLC in New York is looking for a Shift Lead to maintain quality and team energy at their coffee shop. In this role, you will ensure that drinks and customer service meet high standards while supporting and mentoring your team. The ideal candidate is a coffee enthusiast with strong leadership skills and a commitment to delivering a great customer experience. Your expertise will help elevate services and products in a fast-paced environment, making this a great opportunity for those looking to step up their career.

Qualifications

• Passionate coffee lover who enjoys sharing knowledge with colleagues.
• Team player and leader exhibiting professionalism.
• Effective communicator providing kind and clear feedback.

Responsibilities

• Ensure quality control for drinks, food, and customer service.
• Coach and support team members to deliver top-tier beverages.
• Train and mentor new team members according to company SOPs.

Skills

Expert barista skills

Leadership

Effective communication

Customer service

Job description

Pho Prime, LLC in New York is looking for a Shift Lead to maintain quality and team energy at their coffee shop. In this role, you will ensure that drinks and customer service meet high standards while supporting and mentoring your team. The ideal candidate is a coffee enthusiast with strong leadership skills and a commitment to delivering a great customer experience. Your expertise will help elevate services and products in a fast-paced environment, making this a great opportunity for those looking to step up their career.