Lead Shift Supervisor: Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer

Tuition coverage through Starbucks

Paid parental leave

Paid vacation and sick time

Equity program (Bean Stock)

Bonus opportunities

Disability insurance

Job summary

Starbucks Coffee Company is seeking a dependable shift supervisor in New York, NY to lead daily operations and mentor a Team. You will ensure quality beverages and food, uphold safety standards, and model warm, welcoming service for our customers.

You will oversee staff, coach beverage and food preparation to standard recipes, manage cash handling, and maintain a safe, efficient store environment. This role emphasizes teamwork, punctuality, and customer connection.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and to learn quickly.
• Strong oral communication and interpersonal skills; familiarity with retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Prepare and coach the preparation of beverages and foods to standard recipes (or customized as needed).
• Ensure store policies on cash handling, safety, and security are followed; maintain quality beverages and food.
• Direct and coordinate tasks of team members to deliver excellent customer service.

Skills

Customer service

Team coordination

Communication

Leadership

Job description

Starbucks Coffee Company is seeking a dependable shift supervisor in New York, NY to lead daily operations and mentor a Team. You will ensure quality beverages and food, uphold safety standards, and model warm, welcoming service for our customers.

You will oversee staff, coach beverage and food preparation to standard recipes, manage cash handling, and maintain a safe, efficient store environment. This role emphasizes teamwork, punctuality, and customer connection.