Shift Lead: Develop Talent & Drive Store Performance

LESLIES ISLE OF WIGHT LIMITED; Glastonbury (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Leslie's is hiring a Shift Lead 1 in Glastonbury, CT. You will support store performance, train staff, and model excellent customer service to meet sales, profitability, and merchandising objectives.

The role emphasizes learning best practices, supervising operations, and leading by example while ensuring a safe, welcoming environment for customers and team members. Training and advancement opportunities are provided.

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred).
• A valid driver's license with reliable transportation.
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
• To qualify for this position, and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training. New hires with managerial experiences of a minimum of six months may be considered for this position.
• The ability to lift 50 lbs

Responsibilities

• Collaborate with the General Manager to learn store operations, sales plans, profits, payroll and all controllable expenses.
• Conducted water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure that the team follows all safety protocols.
• Identifying new talent to join the team.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Opening and closing store responsibilities that may include the delivery of daily bank deposit

Skills

Leadership

Communication

Computer literacy

Education

High School Diploma or equivalent

Job description

Leslie's is hiring a Shift Lead 1 in Glastonbury, CT. You will support store performance, train staff, and model excellent customer service to meet sales, profitability, and merchandising objectives.

The role emphasizes learning best practices, supervising operations, and leading by example while ensuring a safe, welcoming environment for customers and team members. Training and advancement opportunities are provided.