Shift Lead: Delightful Customer Experience & Store Ops

Walgreens; Burlington (VT); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Burlington, VT is seeking a Store Key Holder to help run daily store operations in the absence of management. You will open/close the store, handle cash, assist customers, and support inventory, pricing, and displays. Strong leadership and excellent customer service are essential.

The role emphasizes proactive service, teamwork, and adherence to company policies, with a focus on delivering a distinctive Walgreens experience to every customer.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers by greeting and offering assistance with products and services.
• Works with team to maintain store inventory, pricing, and displays.
• Assists with vendor deliveries and backdoor access as needed.
• Maintains store cleanliness and adheres to policies and procedures.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Burlington, VT is seeking a Store Key Holder to help run daily store operations in the absence of management. You will open/close the store, handle cash, assist customers, and support inventory, pricing, and displays. Strong leadership and excellent customer service are essential.

The role emphasizes proactive service, teamwork, and adherence to company policies, with a focus on delivering a distinctive Walgreens experience to every customer.