Shift Lead: Customer Success & Team Growth

Modwash; Goldsboro (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Goldsboro, NC is seeking a full-time Customer Service role to join our team at the location. You will engage guests, educate them on packages and memberships, and contribute to a legendary car wash experience.

You will be responsible for delivering top-notch service, driving membership sales, and maintaining site standards, while working with a team to meet goals and ensure guest satisfaction.

Qualifications

• Experience in customer service or sales preferred.
• Ability to work evenings and weekends is a plus.
• Excellent communication and interpersonal skills required.
• Outgoing, energetic personality with a positive attitude.

Responsibilities

• Deliver outstanding customer service and greet customers with a smile.
• Actively sell ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Ensure 100% guest satisfaction and contribute to sales goals.

Skills

Customer service

Sales experience

Communication skills

Team motivation

Job description

ModWash in Goldsboro, NC is seeking a full-time Customer Service role to join our team at the location. You will engage guests, educate them on packages and memberships, and contribute to a legendary car wash experience.

You will be responsible for delivering top-notch service, driving membership sales, and maintaining site standards, while working with a team to meet goals and ensure guest satisfaction.