Shift Lead - Customer Service & Membership Sales

ModWash; Hanover (York County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training and coaching

Free employee car washes

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Hanover, PA is hiring a full-time Customer Service Associate. You will greet customers, educate them on ModWash packages and unlimited memberships, and drive key sales while delivering a legendary car wash experience.

You’ll work with a friendly team, handle opening/closing duties, ensure guest satisfaction, and keep the site tidy and functional in varying weather conditions.

Qualifications

• Passion for serving others.
• Outgoing, energetic personality with excellent communication.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service and greet customers with a smile.
• Actively sell ModWash packages and memberships.
• Guide guests through packages and options.
• Engage with customers pre/post wash to ensure satisfaction.
• Meet sales goals with the team.
• Handle opening/closing duties and site standards.
• Maintain equipment and troubleshoot as needed.
• Ensure facilities are clean and presentable.

Skills

Customer service

Sales

Communication

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Hanover, PA is hiring a full-time Customer Service Associate. You will greet customers, educate them on ModWash packages and unlimited memberships, and drive key sales while delivering a legendary car wash experience.

You’ll work with a friendly team, handle opening/closing duties, ensure guest satisfaction, and keep the site tidy and functional in varying weather conditions.