Shift Lead & Customer Service Specialist

Dollar General Corporation; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Cashier/Stocker in a lead capacity when the Store Manager is absent. You will assist in plan-o-gram setup, provide exceptional customer service, and help maximize profitability while protecting assets.

The role involves stocking, cashier duties, and maintaining store presentation. A High school diploma or equivalent with some supervisory experience is preferred, with ongoing opportunities for growth within a fast-paced retail environment.

Qualifications

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Responsibilities

• Unload trucks per store process.
• Receive, open and unpack cartons and totes.
• Stock and face merchandise; build displays.
• Restock returned merchandise.
• Order zones and drop shipments as assigned.
• Assist in plan-o-gram implementation and maintenance.
• Help customers locate merchandise.
• Keep store clean and organized; manage safety and security.

Skills

Cash handling

Mathematical calculations

IBM cash register functions

Cashier accountability

Safety policies

Interpersonal communication

Plan-o-gram reading

Education

High school diploma or equivalent

6 months supervisory experience

Job description

Dollar General Corporation is seeking a Cashier/Stocker in a lead capacity when the Store Manager is absent. You will assist in plan-o-gram setup, provide exceptional customer service, and help maximize profitability while protecting assets.

The role involves stocking, cashier duties, and maintaining store presentation. A High school diploma or equivalent with some supervisory experience is preferred, with ongoing opportunities for growth within a fast-paced retail environment.