Shift Lead — Customer Service & Membership Sales

ModWash; Wexford (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in the United States is hiring a Key Holder to run daily operations, greet guests, guide them through packages, and promote membership options while ensuring great service.

This full-time role requires an outgoing, energetic personality, flexible schedule including evenings and weekends, and the ability to supervise team, maintain site standards, and keep equipment in good shape.

Qualifications

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.
• Physical ability to work outdoors in all weather conditions and stand for long periods.

Responsibilities

• Deliver mind blowing customer service.
• Greet all customers with a smile and friendly attitude.
• Actively sell and present ModWash packages and memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure satisfaction.
• Open and close site responsibilities when scheduled.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks, and safety of team members.
• Ensure facilities are clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in the United States is hiring a Key Holder to run daily operations, greet guests, guide them through packages, and promote membership options while ensuring great service.

This full-time role requires an outgoing, energetic personality, flexible schedule including evenings and weekends, and the ability to supervise team, maintain site standards, and keep equipment in good shape.