Shift Lead - Drive Membership Sales & Guest Experience

Modwash; Beaver Falls (Beaver County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Base + commission

Paid training

Free employee car washes

Team environment

Career advancement

401K match

Medical/Dental/Vision

Job summary

ModWash is seeking a Customer Service Associate at our Beaver Falls location to deliver exceptional service and drive membership sales. You will greet guests, present packages, and guide customers to select the best unlimited wash options while maintaining a clean, safe, and welcoming site environment.

The role emphasizes teamwork, flexible scheduling including evenings and weekends, and opportunities for career growth within a fast-paced car wash network.

Qualifications

• Passion for serving others.
• Excellent customer service skills; prior sales a plus.
• Outgoing, energetic personality with strong communication.
• Ability to motivate teammates in a fast-paced setting.

Responsibilities

• Deliver outstanding customer service to every guest.
• Actively sell ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure satisfaction (100%).
• Collaborate with the team to meet sales goals.
• Perform opening/closing responsibilities and maintain site standards.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee team productivity, breaks and safety.
• Seek ways to continuously improve the business.
• Ensure compliance with policies and legal requirements.
• Keep facilities clean and presentable.

Skills

Customer service

Sales experience

Outgoing personality

Communication skills

Team motivation

Flexible schedule

Job description

ModWash is seeking a Customer Service Associate at our Beaver Falls location to deliver exceptional service and drive membership sales. You will greet guests, present packages, and guide customers to select the best unlimited wash options while maintaining a clean, safe, and welcoming site environment.

The role emphasizes teamwork, flexible scheduling including evenings and weekends, and opportunities for career growth within a fast-paced car wash network.