Shift Lead: Membership & Guest Experience Champion

Modwash; Mechanicsburg (Cumberland County); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Base pay plus commission for top three

Paid training and coaching

Free employee car washes

Fun, team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Mechanicsburg, PA is seeking a full-time Customer Service/Inside Sales role at our location. You will greet guests, present membership options, and guide customers to choose the best packages for their needs. You’ll work with a team to hit sales goals while delivering a legendary car wash experience.

Join a dynamic ModWash team with training, benefits, and opportunities for advancement as you help customers keep their vehicles clean year-round.

Qualifications

• Passion for serving others.
• Strong customer service and sales experience.
• Outgoing, energetic personality with strong communication.
• Strong interpersonal skills.
• Ability to motivate teammates in a fast-paced environment.
• Flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Mechanicsburg, PA is seeking a full-time Customer Service/Inside Sales role at our location. You will greet guests, present membership options, and guide customers to choose the best packages for their needs. You’ll work with a team to hit sales goals while delivering a legendary car wash experience.

Join a dynamic ModWash team with training, benefits, and opportunities for advancement as you help customers keep their vehicles clean year-round.