Shift Lead: Customer Experience & Store Ops Pro

Walgreens; Homosassa Springs (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Homosassa Springs, FL is seeking a store associate to open/close the store in the absence of management, handle cash tasks, and prepare the floor and stock room for daily business. You will assist customers, process returns, refunds, and voids while modeling Walgreens' distinctive customer experience.

You will help with inventory, pricing signage, and backroom operations, including vendor deliveries.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring floor and stock room are ready.
• Completes product returns, order voids, customer refunds, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Greets customers and assists with products and services, resolving issues to ensure a positive experience.
• Maintains accurate inventory counts and supports pricing and signage tasks.
• Assists with vendor deliveries and backroom workflows as needed.

Skills

Leadership

Customer service

Cash handling

English fluency

Job description

Walgreens in Homosassa Springs, FL is seeking a store associate to open/close the store in the absence of management, handle cash tasks, and prepare the floor and stock room for daily business. You will assist customers, process returns, refunds, and voids while modeling Walgreens' distinctive customer experience.

You will help with inventory, pricing signage, and backroom operations, including vendor deliveries.