Shift Lead — Customer Experience & Store Ops

Walgreens; Wyckoff (NJ); On-site; USD 26,000 - 33,000; Full time

Job summary

Walgreens in Wyckoff, NJ is seeking a store operations associate to open/close the store in the absence of management, process cash handling and pricing, and deliver a standout customer experience. You will assist with inventory, vendor deliveries, and merchandising while maintaining compliance and supporting the team.

Ideal candidates bring at least one year of leadership or supervisory experience and fluency in English, with a commitment to excellent service and operational accuracy in a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure readiness.
• Handle returns, refunds, cash drops, and cash register reconciliations.
• Deliver a distinctive customer experience and assist customers proactively.
• Assist with vendor deliveries and back-of-house operations.
• Maintain accurate inventory and pricing across departments.
• Ensure compliance with store policies and local regulations.
• Provide training and guidance to team members when needed.

Skills

Customer service

Leadership

Cash handling

English fluency

Tools

POS system

Job description

Walgreens in Wyckoff, NJ is seeking a store operations associate to open/close the store in the absence of management, process cash handling and pricing, and deliver a standout customer experience. You will assist with inventory, vendor deliveries, and merchandising while maintaining compliance and supporting the team.

Ideal candidates bring at least one year of leadership or supervisory experience and fluency in English, with a commitment to excellent service and operational accuracy in a