Shift Lead: Customer Experience & Store Ops

Walgreens; Winona (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Winona, Minnesota is seeking a dedicated team member to support opening and closing the store, handle cash and payments, and deliver a distinctive customer experience. You will assist customers, manage inventory and pricing, and help maintain store standards when management is not present.

Responsibilities include training, communications with staff, and adherence to policies while ensuring compliance with local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience, and modeling best practices.
• Supports store operations, pricing, inventory accuracy, and displays while maintaining a clean, organized store environment.

Job description

Walgreens in Winona, Minnesota is seeking a dedicated team member to support opening and closing the store, handle cash and payments, and deliver a distinctive customer experience. You will assist customers, manage inventory and pricing, and help maintain store standards when management is not present.

Responsibilities include training, communications with staff, and adherence to policies while ensuring compliance with local regulations.