Shift Lead: Customer Experience & Store Operations

Walgreens; Wayzata (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a front-line associate to support store operations in Wayzata, MN. The role requires opening the store in the absence of management, handling cash, processing returns, refunds and cash drops, and ensuring the floor and stock room readiness for the business day.

Responsibilities include greeting customers, assisting with products and services, resolving issues, and modeling Walgreens’ customer service standards to deliver a distinctive experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Serves as a liaison between management and team members when store management is not present.

Skills

Leadership experience

English fluency

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a front-line associate to support store operations in Wayzata, MN. The role requires opening the store in the absence of management, handling cash, processing returns, refunds and cash drops, and ensuring the floor and stock room readiness for the business day.

Responsibilities include greeting customers, assisting with products and services, resolving issues, and modeling Walgreens’ customer service standards to deliver a distinctive experience.