Shift Lead: Store Ops & Customer Experience

Walgreens; Middletown (RI); On-site; USD 26,000 - 32,000; Part time

Job summary

Walgreens in Middletown, RI is seeking a store associate to open and close the store when management is not present, handling cash, processing refunds, and ensuring floor and stockroom readiness for the business day. The role includes facilitating vendor deliveries and maintaining accurate pricing and displays.

You will greet customers, resolve questions, and model Walgreens service traits to deliver a distinctive customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state (preferred).

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Process returns, order voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues to ensure a positive experience.
• Assist with vendor deliveries, pricing changes, and displays; maintain stock and inventory accuracy.

Skills

Leadership experience

English fluency

Store operations knowledge

Education

PTCB certification or pharmacy license

Tools

Point-of-sale systems

Job description

Walgreens in Middletown, RI is seeking a store associate to open and close the store when management is not present, handling cash, processing refunds, and ensuring floor and stockroom readiness for the business day. The role includes facilitating vendor deliveries and maintaining accurate pricing and displays.

You will greet customers, resolve questions, and model Walgreens service traits to deliver a distinctive customer experience.