Shift Lead: Customer Experience & Store Ops

CVS Health Corporation; Saratoga (CA); In loco; USD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Descrizione del lavoro

CVS Health Corporation seeks a Shift Supervisor to support store management in driving store execution and customer service excellence. You will lead staff during shifts, ensure opening/closing procedures are completed, and maintain strong product presentation while upholding confidentiality and safety standards.

The role emphasizes supervising crews, resolving customer questions, and promoting a welcoming CVS service culture across daily operations and merchandising tasks.

Competenze

• Deductive reasoning ability and analytical thinking are required.
• Strong communication and supervision capabilities are expected.
• Flexibility to work varied shifts, including early mornings, overnights, weekends, and overtime.

Mansioni

• Assist store management and supervise store crews to ensure execution.
• Deliver excellent customer service and resolve customer questions or problems.
• Greet customers and promote CVS customer service culture.
• Maintain customer confidentiality and handle inquiries per policy.
• Price, stock, and merchandise shelves; execute displays and seasonal promos.
• Manage inventory, signage, and department resets following planograms (POGs).

Conoscenze

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Formazione

High School Diploma Or Equivalent

Descrizione del lavoro

CVS Health Corporation seeks a Shift Supervisor to support store management in driving store execution and customer service excellence. You will lead staff during shifts, ensure opening/closing procedures are completed, and maintain strong product presentation while upholding confidentiality and safety standards.

The role emphasizes supervising crews, resolving customer questions, and promoting a welcoming CVS service culture across daily operations and merchandising tasks.