Shift Lead - Customer Experience & Store Ops

Walgreens; Leesburg (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Leesburg, VA seeks a team member to open and close the store when management is absent, handling cash and ensuring floor readiness for the business day. The role includes assisting with back door deliveries and register transactions.

You will engage customers, resolve questions, and model Walgreens' distinctive customer experience while supporting inventory, pricing, and displays. Must have leadership exposure and English fluency.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, with cash handling.
• Complete returns, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Maintain accurate inventory counts and pricing, assist with displays and stock.
• Assist with vendor deliveries, pricing tasks, and basic store upkeep.

Skills

Leadership

Cash handling

Customer service

English fluency

Tools

Store systems

Cash registers

Job description

Walgreens in Leesburg, VA seeks a team member to open and close the store when management is absent, handling cash and ensuring floor readiness for the business day. The role includes assisting with back door deliveries and register transactions.

You will engage customers, resolve questions, and model Walgreens' distinctive customer experience while supporting inventory, pricing, and displays. Must have leadership exposure and English fluency.