Shift Lead: Customer Experience & Store Ops

Walgreens; Berkeley Heights (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Berkeley Heights, NJ is seeking a capable team member to serve as a key holder and front-line leader. In the absence of store management you will open and close the store, start up systems, handle cash, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, assist with inventory, pricing, and merchandising, and coach other team members on service standards.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willing to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, refunds, and register accuracy.
• Provide outstanding customer and patient service.
• Assist with inventory, pricing, and merchandising.
• Assist with vendor deliveries and displays.
• Maintain store cleanliness and compliance with policies.

Skills

Leadership experience

Retail key holder

Customer service

Job description

Walgreens in Berkeley Heights, NJ is seeking a capable team member to serve as a key holder and front-line leader. In the absence of store management you will open and close the store, start up systems, handle cash, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, assist with inventory, pricing, and merchandising, and coach other team members on service standards.