Shift Lead: Customer Experience & Store Ops

Walgreens; Hickory Hills (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hickory Hills, IL is seeking a Customer Experience/Key Holder to support store operations when management is unavailable.

You will handle opening/closing, cash handling, and daily tasks from inventory to displays, while delivering friendly, proactive service to customers. This role requires at least one year of leadership or key-holder experience and fluency in English; the compensation ranges from $17 to $20 per hour.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and required start-ups.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive customer experience.
• Maintains accurate inventory counts and store appearance.
• Assists with vendor deliveries and backroom operations.
• Registers sales and handles pricing changes and signage.

Skills

Leadership

English proficiency

Job description

Walgreens in Hickory Hills, IL is seeking a Customer Experience/Key Holder to support store operations when management is unavailable.

You will handle opening/closing, cash handling, and daily tasks from inventory to displays, while delivering friendly, proactive service to customers. This role requires at least one year of leadership or key-holder experience and fluency in English; the compensation ranges from $17 to $20 per hour.