Shift Lead: Customer Experience & Store Ops

Walgreens; Grove (OK); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Grove, OK seeks a store associate to open/close in manager’s absence, handle cash, and ensure floor and stock room are ready for business. You will assist with deliveries, returns, refunds, and price changes, and maintain store cleanliness and displays.

You will greet customers, answer questions, resolve issues, perform basic bookkeeping, support inventory accuracy, and follow local regulations for regulated products while upholding Walgreens service standards and teamwork.

Qualifications

• One year of leadership or supervisory retail experience.
• Fluent reading/writing/speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close the store in the absence of management and handle cash.
• Process returns, voids, refunds, and cash drops with accurate records.
• Greet customers and deliver a distinctive Walgreens service experience.
• Maintain inventory accuracy and assist with displays and pricing changes.
• Support warehouse/vendor deliveries and basic bookkeeping tasks.

Skills

Leadership experience

Retail key holder

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems

Store equipment

Job description

Walgreens in Grove, OK seeks a store associate to open/close in manager’s absence, handle cash, and ensure floor and stock room are ready for business. You will assist with deliveries, returns, refunds, and price changes, and maintain store cleanliness and displays.

You will greet customers, answer questions, resolve issues, perform basic bookkeeping, support inventory accuracy, and follow local regulations for regulated products while upholding Walgreens service standards and teamwork.