Shift Lead - Customer Experience & Store Operations

Walgreens; Somerville (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a Store Associate to open and close the store in the absence of management, handle cash and returns, and provide a standout customer experience. You will support inventory, pricing, and displays while assisting with vendor deliveries and back‑of‑house tasks.

The role emphasizes teamwork, adherence to policies, and maintaining a welcoming, efficient store environment for customers and patients.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred by state.

Responsibilities

• Open/close store, manage cash handling and start‑ups.
• Handle returns, refunds, cash drops, and register accuracy.
• Deliver a distinctive customer experience.
• Assist with vendor deliveries and backdoor access.
• Maintain inventory counts and pricing/signage accuracy.
• Support store maintenance and regulatory compliance.
• Liaise with management when they are absent.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Store Associate to open and close the store in the absence of management, handle cash and returns, and provide a standout customer experience. You will support inventory, pricing, and displays while assisting with vendor deliveries and back‑of‑house tasks.

The role emphasizes teamwork, adherence to policies, and maintaining a welcoming, efficient store environment for customers and patients.