Shift Lead: Customer Experience & Store Ops

Walgreens; Fort Collins (CO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fort Collins, CO, is seeking team members to open and close the store in the absence of management, ensure systems are ready, and handle cash procedures. You will assist customers, manage returns and refunds, and maintain store displays and inventory with a focus on a distinctive customer experience.

The role emphasizes in-store operations, pricing, cashier duties, and collaboration with management to deliver excellent service in a retail setting.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required system start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services to ensure a positive experience.
• Maintain accurate cash handling and register records; monitor pricing and promotions.
• Assist with store maintenance, stockroom organization, and backroom door access for deliveries.

Skills

Leadership experience

Retail operations

English fluency

Tools

POS systems

Cash handling systems

Job description

Walgreens in Fort Collins, CO, is seeking team members to open and close the store in the absence of management, ensure systems are ready, and handle cash procedures. You will assist customers, manage returns and refunds, and maintain store displays and inventory with a focus on a distinctive customer experience.

The role emphasizes in-store operations, pricing, cashier duties, and collaboration with management to deliver excellent service in a retail setting.