Shift Lead: Customer Experience & Store Operations

Walgreens; Golden (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Golden, CO seeks a Customer Experience Associate to open/close the store, handle cash and ensure daily readiness. You will greet customers, process returns, and support stockroom operations to keep the floor well-stocked.

The role emphasizes exceptional service, accurate cash handling, and teamwork across departments. Prior retail leadership experience is preferred, with fluency in English required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Assists with vendor deliveries and stockroom organization.
• Maintains accurate inventory counts and pricing displays.
• Ensures compliance with store policies and local regulations.

Skills

Leadership experience

Cash handling

Customer service

English fluency

Tools

POS system

Inventory software

Job description

Walgreens in Golden, CO seeks a Customer Experience Associate to open/close the store, handle cash and ensure daily readiness. You will greet customers, process returns, and support stockroom operations to keep the floor well-stocked.

The role emphasizes exceptional service, accurate cash handling, and teamwork across departments. Prior retail leadership experience is preferred, with fluency in English required.