Shift Lead: Customer Experience & Store Ops

Walgreens; Elizabethtown (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Elizabethtown, KY seeks a capable team member to support store operations and customer care. You will open and close the store in the absence of management, manage cash and pricing tasks, and help ensure the floor and stock room are ready for business.

You will engage customers, handle returns and refunds, and uphold Walgreens service traits to deliver a distinctive and delightful experience while maintaining accuracy and compliance with store policies.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store operations and customer service best practices is preferred.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes customer transactions including returns, refunds, and cash drops to the safe.
• Provides assistance and helps customers with products and services to create a positive experience.
• Maintains inventory accuracy and supports price changes and signage as needed.
• Assists with vendor deliveries and basic store maintenance.

Skills

Leadership experience

English proficiency

Tools

Store systems

Cash handling equipment

Job description

Walgreens in Elizabethtown, KY seeks a capable team member to support store operations and customer care. You will open and close the store in the absence of management, manage cash and pricing tasks, and help ensure the floor and stock room are ready for business.

You will engage customers, handle returns and refunds, and uphold Walgreens service traits to deliver a distinctive and delightful experience while maintaining accuracy and compliance with store policies.