Shift Lead - Store Ops & Customer Experience

Walgreens; Frankfort (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate in Kentucky to support opening/closing, cash handling, and ensuring readiness of the floor and stock room for business days. You will handle returns, refunds, cash drops, and assist with price changes and displays to drive a positive customer experience.

You will be engaging customers, resolving issues, and modeling service best practices to deliver a delightful Walgreens experience on a daily basis.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash, start-ups, and back door deliveries.
• Completes returns, refunds, cash drops, and provides change at registers.
• Maintains a distinctive customer experience and assists with stock, pricing, and merchandising.

Skills

Leadership

English proficiency

Retail experience

Education

PTCB certification or pharmacy licence

Tools

POS system

Job description

Walgreens is seeking a store associate in Kentucky to support opening/closing, cash handling, and ensuring readiness of the floor and stock room for business days. You will handle returns, refunds, cash drops, and assist with price changes and displays to drive a positive customer experience.

You will be engaging customers, resolving issues, and modeling service best practices to deliver a delightful Walgreens experience on a daily basis.