Shift Lead: Customer Experience & Ops Leader

Walgreens; Beattyville (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Beattyville, KY is seeking a capable team member to help open and close the store when management is unavailable. You will handle cash, prepare the floor and stock room, and assist with deliveries through the backdoor as needed.

A focus on customer service and accurate transactions is essential for daily operations. You will model excellent customer service, assist with vendor deliveries, maintain inventory accuracy, and support pricing, signage, and compliance across the store.

Qualifications

• One year of leadership or supervisory experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Tools

Store systems

Store equipment

Job description

Walgreens in Beattyville, KY is seeking a capable team member to help open and close the store when management is unavailable. You will handle cash, prepare the floor and stock room, and assist with deliveries through the backdoor as needed.

A focus on customer service and accurate transactions is essential for daily operations. You will model excellent customer service, assist with vendor deliveries, maintain inventory accuracy, and support pricing, signage, and compliance across the store.