Shift Lead: Customer Experience & Store Ops

Firehouse Subs; Charlottesville (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Tips

Job summary

Firehouse Subs in Charlottesville, VA is seeking part-time team members to support daily store operations and deliver an exceptional customer experience. You will act as the face of the brand, assist the General Manager, and help manage shifts with integrity.

Ideal candidates understand the importance of customer experience, can operate a cash register, and work well in a team. This role requires standing for shifts and adhering to food safety guidelines.

Qualifications

• Experience in customer service preferred.
• Ability to work in a fast-paced environment.
• Strong communication and teamwork skills.

Responsibilities

• Assist GM in executing store operations during shifts.
• Greet customers and ensure a positive experience.
• Operate cash register and handle transactions.
• Maintain cleanliness and food safety standards.
• Support crew with tasks as needed.

Skills

Customer service

Teamwork

Cash handling

POS

Food safety basics

Tools

Cash register/POS system

Microsoft Office

Job description

Firehouse Subs in Charlottesville, VA is seeking part-time team members to support daily store operations and deliver an exceptional customer experience. You will act as the face of the brand, assist the General Manager, and help manage shifts with integrity.

Ideal candidates understand the importance of customer experience, can operate a cash register, and work well in a team. This role requires standing for shifts and adhering to food safety guidelines.