Shift Lead: Customer Experience & Store Ops

Walgreens; Brighton (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Brighton, MI seeks a store team member to open and close the store when management is not present, manage cash and deliveries, and ensure the floor and stock room are ready for business.

The role involves assisting customers, processing returns, refunds, and price changes, and maintaining inventory and displays. A minimum of one year in a leadership or key holder role and fluency in English are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change to registers.
• Maintains and improves customer experience and service.
• Records sales, price verifications, and voids; assists with displays and merchandising.
• Maintains inventory accuracy and supports backroom and stockroom operations.

Skills

Leadership

Customer service

English proficiency

Job description

Walgreens in Brighton, MI seeks a store team member to open and close the store when management is not present, manage cash and deliveries, and ensure the floor and stock room are ready for business.

The role involves assisting customers, processing returns, refunds, and price changes, and maintaining inventory and displays. A minimum of one year in a leadership or key holder role and fluency in English are preferred.