Shift Lead - Customer Experience & Store Ops

Walgreens Co.; Bowling Green (KY); Presencial; USD 24.000 - 31.000; Tempo integral

Resumo da vaga

Walgreens Co. is seeking a reliable store team member to open/close the store in management’s absence, handle cash, assist customers, and maintain inventory and displays.

Ideal candidates have at least one year in a leadership or key holder role, strong English fluency, and a PTCB certification where required by state law. The role emphasizes delivering an excellent customer experience, collaborating with team members, and ensuring compliance with store policies and local regulations.

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Stores are maintained with accurate inventory and merchandising standards.

Conhecimentos

Leadership experience

Fluent English

Formação

PTCB certification

Descrição da vaga

Walgreens Co. is seeking a reliable store team member to open/close the store in management’s absence, handle cash, assist customers, and maintain inventory and displays.

Ideal candidates have at least one year in a leadership or key holder role, strong English fluency, and a PTCB certification where required by state law. The role emphasizes delivering an excellent customer experience, collaborating with team members, and ensuring compliance with store policies and local regulations.